Privacy Policy

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Privacy Policy

Privacy Policy is committed to safeguarding your privacy. Contact us if you have any questions or problems regarding the use of your Personal Data and we will gladly assist you.
By using this site or/and our services, you consent to the Processing of your Personal Data as described in this Privacy Policy.

Table of Contents

  1. Definitions used in this Policy
  2. Data protection principles we follow
  3. What rights do you have regarding your Personal Data
  4. What Personal Data we gather about you
  5. How we use your Personal Data
  6. Who else has access to your Personal Data
  7. How we secure your data
  8. Information about cookies
  9. Information comments
  10. Information about contact forms
  11. Contact information

1 – Definitions

Personal Data – any information relating to an identified or identifiable natural person.
Processing – any operation or set of operations which is performed on Personal Data or on sets of Personal Data.
Data subject – a natural person whose Personal Data is being Processed.
Child – a natural person under 16 years of age.

2 – Data Protection Principles

We promise to follow the following data protection principles:

  • Processing is lawful, fair, transparent. Our Processing activities have lawful grounds. We always consider your rights before Processing Personal Data. We will provide you information regarding Processing upon request.
  • Processing is limited to the purpose. Our Processing activities fit the purpose for which Personal Data was gathered.
  • Processing is done with minimal data. We only gather and Process the minimal amount of Personal Data required for any purpose.
  • Processing is limited with a time period. We will not store your personal data for longer than needed.
  • We will do our best to ensure the accuracy of data.
  • We will do our best to ensure the integrity and confidentiality of data.

3 – Data Subject’s rights

The Data Subject has the following rights:

  1. Right to information – meaning you have to right to know whether your Personal Data is being processed; what data is gathered, from where it is obtained and why and by whom it is processed.
  2. Right to access – meaning you have the right to access the data collected from/about you. This includes your right to request and obtain a copy of your Personal Data gathered.
  3. Right to rectification – meaning you have the right to request rectification or erasure of your Personal Data that is inaccurate or incomplete.
  4. Right to erasure – meaning in certain circumstances you can request for your Personal Data to be erased from our records.
  5. Right to restrict processing – meaning where certain conditions apply, you have the right to restrict the Processing of your Personal Data.
  6. Right to object to processing – meaning in certain cases you have the right to object to Processing of your Personal Data, for example in the case of direct marketing.
  7. Right to object to automated Processing – meaning you have the right to object to automated Processing, including profiling; and not to be subject to a decision based solely on automated Processing. This right you can exercise whenever there is an outcome of the profiling that produces legal effects concerning or significantly affecting you.
  8. Right to data portability – you have the right to obtain your Personal Data in a machine-readable format or if it is feasible, as a direct transfer from one Processor to another.
  9. Right to lodge a complaint – in the event that we refuse your request under the Rights of Access, we will provide you with a reason as to why. If you are not satisfied with the way your request has been handled please contact us.
  10. Right for the help of supervisory authority – meaning you have the right for the help of a supervisory authority and the right for other legal remedies such as claiming damages.
  11. Right to withdraw consent – you have the right withdraw any given consent for Processing of your Personal Data.

4 – Data we gather

Information you have provided us with
This might be your e-mail address, name, billing address, home address etc – mainly information that is necessary for delivering you a product/service or to enhance your customer experience with us. We save the information you provide us with in order for you to comment or perform other activities on the website. This information includes, for example, your name and e-mail address.
Information automatically collected about you
This includes information that is automatically stored by cookies and other session tools. For example, your shopping cart information, your IP address, your shopping history (if there is any) etc. This information is used to improve your customer experience. When you use our services or look at the contents of our website, your activities may be logged.
Publicly available information
We might gather information about you that is publicly available.

5 – How we use your Personal Data

We use your Personal Data in order to:

  • provide our service to you. This includes for example registering your account; providing you with other products and services that you have requested; providing you with promotional items at your request and communicating with you in relation to those products and services; communicating and interacting with you; and notifying you of changes to any services.
  • enhance your customer experience;
  • fulfil an obligation under law or contract.

We use your Personal Data on legitimate grounds and/or with your Consent.
On the grounds of entering into a contract or fulfilling contractual obligations, we Process your Personal Data for the following purposes:

  • to identify you;
  • to provide you a service or to send/offer you a product;
  • to communicate either for sales or invoicing.

On the ground of legitimate interest, we Process your Personal Data for the following purposes:

  • to send you personalized offers* (from us and/or our carefully selected partners);
  • to administer and analyse our client base (purchasing behaviour and history) in order to improve the quality, variety, and availability of products/ services offered/provided;
  • to conduct questionnaires concerning client satisfaction.

As long as you have not informed us otherwise, we consider offering you products/services that are similar or same to your purchasing history/browsing behaviour to be our legitimate interest.
With your consent we Process your Personal Data for the following purposes:

  • to send you newsletters and campaign offers (from us and/or our carefully selected partners);
  • for other purposes we have asked your consent for

We Process your Personal Data in order to fulfil obligation rising from law and/or use your Personal Data for options provided by law. We reserve the right to anonymise Personal Data gathered and to use any such data. We will use data outside the scope of this Policy only when it is anonymised. We save your billing information and other information gathered about you for as long as needed for accounting purposes or other obligations deriving from law.

We might process your Personal Data for additional purposes that are not mentioned here, but are compatible with the original purpose for which the data was gathered. To do this, we will ensure that:

  • the link between purposes, context and nature of Personal Data is suitable for further Processing;
  • the further Processing would not harm your interests and
  • there would be appropriate safeguard for Processing.

We will inform you of any further Processing and purposes.

6 – Who else can access your Personal Data

We do not share your Personal Data with strangers. Personal Data about you is in some cases provided to our trusted partners in order to either make providing the service to you possible or to enhance your customer experience.
We only work with Processing partners who are able to ensure adequate level of protection to your Personal Data. We disclose your Personal Data to third parties or public officials when we are legally obliged to do so. We might disclose your Personal Data to third parties if you have consented to it or if there are other legal grounds for it.

7 – How we secure your data

We do our best to keep your Personal Data safe.  We use anonymising and pseudonymising where suitable. We monitor our systems for possible vulnerabilities and attacks.
Even though we try our best we can not guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.
If you have an account with us, note that you have to keep your username and password secret.
We do not intend to collect or knowingly collect information from children. We do not target children with our services.

Download – Modify – Erase your personal data on this site. Click Here

8 – Cookies and other technologies we use

What are cookies?
Cookies are small text strings that the sites visited by the user send to the terminal used (usually stored on the browser and sent from your device in use as a PC, a mobile phone, a tablet), where they are stored to be then retransmitted to the same sites at the next visit by the same user. During navigation on a site, the user can also receive cookies on their own terminal that are sent from different websites or web servers (so-called “third parties”), on which some elements may exist (such as, for example, images, maps, sounds, specific links to pages of other domains) on the site that the same is visiting.

Cookies, usually present in users’ browsers in very large numbers and sometimes even with long temporal persistence, are used for different purposes: execution of computer authentication, monitoring of sessions, storage of information on specific configurations concerning users accessing the server, etc.

Types of cookies
There are two categories: technical cookies and profiling cookies

Technical cookies are generally necessary for the proper functioning of the website and to allow navigation; without them you may not be able to view the pages correctly or use some services. For example, a technical cookie is essential to keep the user connected throughout the visit to a website, or to store the language, display, and so on.
Technical cookies can be further divided into:

  • navigation cookies , which guarantee the normal navigation and use of the website (allowing, for example, a purchase or registration to certain privileged areas of the site);
  • analytics cookies , similar to technical cookies only if they are used directly by the site administrator to collect information, in an aggregate and anonymous form, on the number of users and how they visit the site.
  • functionality cookies , which allow the user to browse according to a set of selected criteria (for example, the language, the products selected for purchase) in order to improve the service made to the same.

Profiling cookies have the task of profiling the user and are used in order to send advertising messages in line with the preferences expressed by the user during his navigation. So among the profiling cookies we find: session cookies (they are deleted when the browser is closed), persistent cookies (they remain in the browser for a certain period of time), first-party cookies (used directly by the site operator) and third-party cookies parts (generated by third-party services).

Information on the use of cookies
At the moment of the first visit of a user on the site a short message will appear in order to recall that the site uses technical and profiling cookies, including third parties cookies. Until then this website does NOT send any cookies to the user’s terminal. Only after accepting the sending of cookies the site will load the scripts that will generate cookies. The choice made by the user will be recorded by the system (through technical cookies) for a period of 30 days. After this period (or if the user manually delete the cookie in the cache of his browser) the brief information will reappear leading the user to confirm or deny their availability to send cookies.

How cookies are disabled
It is possible to disable cookies directly from your browser, from the following links, following the instructions:
Disable cookie on Firefox 
Disable cookie on Chrome
Disable cookie on Internet Explorer
Disable cookie on Safari 
Disable cookie on Opera

Alternatively, you can control some 3rd party cookies by using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org.

Cookies in use on this site

Technical cookies

  • Browsing cookies, including the cookie to record preferences regarding user privacy and session cookies;
  • Cookie Analytics, including:
    • Piwik : First-party analytics – processing of user data collected in aggregate and anonymous form.
    • Histats : Third-party analytics – processing of user data collected in aggregated form, anonymously and without crossing with other data held by Hitstats servers. Privacy policy/Opt-out/Disable Cookies .

Profiling cookies

9 – Comments from users

Readers can leave a comment in the appropriate section of the blog, also anonymously or with the release of an email that could be used to reply to the comment itself. Readers and users are responsible for the content of their comments.
In the event that a comment service provided by third parties is installed, it is possible that, even if the Users do not use the comment service, the same collect traffic data relating to the pages in which the comment service is installed.
The data collected will be: name – surname or nick or anonymous form, email.
The site owner will not use this data in any form except to respond to the comments themselves.

10 – Contact Forms

The reader can use the contact form or directly the e-mail address to contact the Data Controller and consent to the use of data to respond to requests for information.
Data collected: First and family Name, phone number, Email and other optional data.

11 – Contact Information

FP Consult/Studio Palma
Largo Torraca 71
Napoli
info@fpconsult.it

Changes to this Privacy Policy

We reserve the right to make change to this Privacy Policy.
Last modification was made on 24/05/2018.